unlocking data to change the nature of call centre operations

Helping call centre operations realise immediate performance improvements
within existing telemarketing programs

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Validate

Improve contact rates by testing and verify existing phone numbers; removing known disconnects to drive up contact rates.
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Enhance

Improve overall campaign ROI by appending additional numbers from our library of best-of-breed sources; extending audience sizes and improving overall ROI.
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Learn

Segment, score campaigns and personalise messaging by allocating and scoring additional context through our ConnectAI learning engine; driving call optimisation and customer experience.
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Companies we’ve have the pleasure of helping…

Delivering unique customer understanding across leading call centres and organisations

Why choose

Connecterly?

 

Connecterly is here to make sure you get the most from your data, quickly and easily.

Born from 10+ years of bespoke service delivery, in which a library of techniques, services, and reference data was assembled – in the real world, for real clients – to drive call center performance. 

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✓ Speed
Access Connecterly immediately, and without IT involvement. Simply push your calling data to us via our secure portal, receive automated updates, and pick up final output within 5 minutes*!
✓ Performance
Underpinned by a proven best-of-breed technology stack, iteratively tuned against real-world results.
✓ Scalability
Monthly pay-as-you-go subscription model with fixed cost or no overheads, meaning you’re able to scale up and down without risk.
✓ Experience

Delivered by our parent company Marketsoft, customer data experts in Australia and New Zealand, since 1988.

✓ Privacy Savvy
Compliant by international information security practices and regulatory controls, ISO 27001 and 9001.

Connecterly Packages

Connecterly operates under a pay-as-you-go model, meaning there are no setup costs, monthly fees, surcharges, tricks or catches.

Basic

$0.095/record
  • Name Hygiene
  • Phone Hygiene
  • Phone Connectivity Status
  • Phone Append
  • Address Hygiene
  • Deduplication
  • National Change of Address
  • Deceased Wash
  • Email Verification

Standard

$0.215/record
  • Name Hygiene
  • Phone Hygiene
  • Phone Connectivity Status
  • Phone Append
  • Address Hygiene
  • Deduplication
  • National Change of Address
  • Deceased Wash
  • Email Verification

Premium

$0.32/record
  • Name Hygiene
  • Phone Hygiene
  • Phone Connectivity Status
  • Phone Append
  • Address Hygiene
  • Deduplication
  • National Change of Address
  • Deceased Wash
  • Email Verification

Screen

$20,000/year
  • Capped, fixed cost screening service
  • Various screening flags
  • Monthly and per record rates

We charge only for the usage within a given month. Nothing more.

We believe that if the product delivers results, customers will use it. No contract should ever replace the need to deliver effectiveness.

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FAQ’s 

Where do you source reference data from?
For commercial reasons we don’t publicly list our sources, however, they include Australian and New Zealand best-practice reference sets, as well as public information we’ve collected for the specific purpose of augmenting Connecterly’s results. Further, we believe our match results perform better than any other due to Connecterly’s propriety data preparation and matching technology.

Match sources are included clearly in the user agreement executed at the time of Connecterly onboarding.

What if I want to cancel?
From a billing perspective, simply stop using the Connecterly service! You’ll only ever be billed for consumption you initiate. Our user agreement contains a termination policy if you wish to break up with us permanently… No hard feelings.
Is my data and customer's privacy really safe?

During the time it is handled by Connecterly, your data is bound by Marketsoft’s – our data management parent – enterprise Information Security Framework. This framework aligns to and is compliant under regulatory controls, ISO 27001 and 9001, and has over 30 years protected data of Australia’s largest financial services organisations, government agencies, retailers, and charities.

What if I have a bespoke requirement?

While Connecterly prides itself on driving results for call center operations in Australia and New Zealand, we can’t do everything. For data requirements outside of Connecterly’s realm, please contact our loving parent company, Marketsoft.