Born from the belief that data can change the nature of call centre operations
FACT, LOGIC AND REASON
Connecterly was born from 10+ years of bespoke service delivery, in which a library of techniques, services, and reference data was assembled – in the real world, for real clients – to drive call centre performance.
Connecterly operates under a pay-as-you-go model,
meaning there is no:
We charge only for the usage within a given month. Nothing more, nothing less.
We believe that if the product delivers results, customers will use it.
No contract should ever replace the need to deliver effectiveness.
After executing a user agreement, usage of the Connecterly platform is simple.
1. Data submission via secure transfer or API
2. Live status updates during validation and processing
3. Data returned within 5 minutes on average
4. Weekly usage summary and visualisation
Connecterly may be built into your existing dialler workflows, with automation of services calls possible via our web service layer and robust API.
Results are provided immediately for each submission, and also published as a visualisation on a weekly basis.
This visualisation is an invaluable tool in communicating value and ROI to end stakeholders.
“The goal is to turn data into information and information into insight” Carly Fiorina. Slightly modifying Carly’s quote: “….into actionable insights that can be leveraged now, because latency devalues information”
VALIDATE – ENHANCE – LEARN
TELL US ABOUT YOUR CHALLENGES!